Hiring - Customer Service & Operation Officer

Responsibilities:

-Manage and execute the whole order processing duties including order dispatch processing, invoice printing and delivery arrangement
-Follow up order inquiries from Japan Market, such as order checking and order cancellation upon request by customers
-Work closely with logistic partner on daily dispatch forecast and daily shipment issues
-Communicate closely with internal departments on order receivable status
-Ensure accurate input/update of data into ERP system
-Assist on shipment arrangement upon request
-Perform any other duties as per assigned